Terms & Conditions

Terms & Conditions

Comotrip Terms of Use & Service

This web site (the – Site - Website) is published and maintained by Como Trip Inc., USA (“comotrip”), a company incorporated and existing in accordance with the laws of the State of Delaware (USA).

When you access, browse or use this Site, you accept without limitation or qualification the terms and conditions set forth below. When you access any sub–site (whether belonging to an ‘associate’ of comotrip or otherwise through this site, then such sub–site may have its own terms and conditions of use which is specific to such sub–site. Sub–sites may contain such additional terms and conditions of use as may be set out in such sub–site.

You need to agree to the following Terms and Conditions for using the website comotrip. comotrip reserves the right to block your access to the site in case of any violation, actual or suspected, of one or more terms and conditions.

comotrip also possesses the full rights to change/ add or edit any part or whole of Terms and Conditions as well as the Privacy Policy at our will. The end user would be updated of these changes before completing the new booking (Checkout Page) and we encourage you read our terms and condition on frequent basis and the continued usage of the site affirms your agreement to the said changes.

Before using this website (or any other related website), kindly go through the Terms and Conditions carefully. Note that in this document, comotrip is referred to as ‘comotrip, ‘we’, ‘our’ or ‘us’ and the end user is referred as ‘your’ or ‘you’. These Terms and Conditions of Use and any additional terms posted on this Site together constitute the entire agreement between comotrip and you with respect to your use of this Site.

Site and Its Contents

You shall not distribute, exchange, modify, sell or transmit anything you copy from this Site, including but not limited to any text, images, audio and video, for any business, commercial or public purpose.

As long as you comply with the terms of these Terms and Conditions of Use, comotrip grants you a non–exclusive, non–transferable, limited right to enter, view and use this Site. You agree not to interrupt or attempt to interrupt the operation of this Site in any way.

Registration

Access to certain areas of the Site may only be available to registered members. To become a registered member, you may be required to answer certain questions. Answers to such questions may be mandatory and/or optional. You represent and warrant that all information you supply to us, about yourself, and others, is true and accurate.

The registered user must provide a valid email address and a password to access the ‘restricted areas. By becoming a registered user, you agree to the following: -

You shall provide your valid email address to create your unique login name and password

The information you provide while registering on the site should not be false or bogus

You shall access the ‘restricted areas’ only through your unique login and password and shall maintain the confidentiality of the same

You shall not gain or assist any third person in gaining unauthorized access to ‘restricted areas’ which you are not entitled to

In case of any security breach, suspected misuse of your username or unauthorized access and usage through your unique username, you shall intimate comotrip as soon as you discover the same

Ownership

All materials on this Site, including but not limited to audio, images, software, text, icons and such like (the “Content”), are protected by copyright under international conventions and copyright laws. You cannot use the Content, except as specified herein. You agree to follow all instructions on this Site limiting the way you may use the Content.

There are several proprietary logos, service marks and trademarks found on this Site whether owned/used by comotrip or otherwise. By displaying them on this Site, comotrip is not granting you any license to utilize those proprietary logos, service marks, or trademarks. Any unauthorized use of the Content may violate copyright laws, trademark laws, the laws of privacy and publicity, and civil and criminal statutes.

You may download such copy/copies of the Content to be used only by you for your personal use at home unless the sub–site you are accessing states that you may not. If you download any Content from this Site, you shall not remove any copyright or trademark notices or other notices that go with it.

User’s Material

You are prohibited from posting or transmitting any defamatory, libelous, obscene, pornographic, profane, threatening or unlawful material or any material that could constitute or encourage conduct that would be considered a criminal offense or give rise to civil liability, or otherwise violate any law.

comotrip assumes no liability or responsibility arising from the contents of any communications containing any defamatory, erroneous, inaccurate, libelous, obscene or profane material.

comotrip may change, edit, or remove any user material or conversations that are illegal, indecent, obscene or offensive, or that violates comotrip policies in any way.

comotrip will fully cooperate with any law enforcement authorities or court order requesting or directing Comotrip to disclose the identity of anyone posting such materials.

Others’ rights

If this Site contains bulletin boards, chat rooms, access to mailing lists or other message or communication facilities, you agree to use the same only to send and receive messages and materials that are proper and related thereto. By way of example and not as a limitation, you agree that when using the Site or any facility available here from, you shall not do any of the following:

Defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy and publicity) of others

Publish, post, distribute or disseminate any defamatory, infringing, obscene, indecent or unlawful material or information

Upload or attach files that contain software or other material protected by intellectual property laws (or by rights of privacy and publicity) unless the User owns or controls the rights thereto or has received all consents therefor as may be required by law

Upload or attach files that contain viruses, corrupted files or any other similar software or programs that may damage the operation of another’s computer

Delete any author attributions, legal notices or proprietary designations or labels in any file that is uploaded

Falsify the origin or source of software or other material contained in a file that is uploaded

Advertise or offer to sell any goods or services, or conduct or forward surveys, contests or chain letters, or download any file posted by another user of a Forum that the User knows, or reasonably should know, cannot be legally distributed in such manner.

comotrip Rights

If you send any communications or materials to the Site by electronic mail or otherwise, including any comments, data, questions, suggestions or the like, all such communications are, and will be treated by comotrip, as non–confidential.

You hereby give up any and all claim that any use of such material violates any of your rights including moral rights, privacy rights, proprietary or other property rights, publicity rights, rights to credit for material or ideas, or any other right, including the right to approve the way comotrip uses such material.

Any material submitted to this Site may be adapted, broadcast, changed, copied, disclosed, licensed, performed, posted, published, sold, transmitted or used by comotrip anywhere in the world, in any medium, forever.

Transmitted Material

Internet transmissions are never completely private or secure. You understand that any message or information you send to this Site may be read or intercepted by others unless there is a special notice that a message (for example, credit card information) is encrypted (send in code). Sending a message to comotrip does not cause comotrip to have any special responsibility to you.

The copyright in the contents of this website belong to comotrip. Accordingly, comotrip reserves all rights. Copying of part or all the contents of this website without permission of comotrip is prohibited except to the extent that such copying/printing is necessary for the purposes of availing of the paid services provided.

Contests and interactions

This Site may contain contests that require you to send in material or information about yourself or offer prizes. Each contest has its own rules, which you must read and agree to before you participate.

Disclaimer

The material in this Site could include technical inaccuracies or typographical errors. comotrip may make changes or improvements at any time.

The materials on this site are provided on an “As Is” basis, without warranties of any kind either expressed or implied. Information, software, products, and services contained on this website, and the inclusion or offering of any products or services on this website does not constitute any endorsement or recommendation of such products or services by comotrip, comotrip Affiliates and their respective suppliers.

To the fullest extent permissible pursuant to applicable law, comotrip disclaims all warranties of merchantability, relating to the information and description of the hotel, air or any other travel products displayed on this website (including, without limitation, the pricing, photographs, list of hotel amenities, general product descriptions, etc.), much of which information is provided by the respective suppliers.

Hotel or any other ratings displayed on this website are intended as only general guidelines, and comotrip, comotrip Affiliates and their respective suppliers do not guarantee the accuracy of the ratings. comotrip, Comotrip Affiliates and their respective suppliers make no guarantees about the availability of specific products and services. comotrip may make improvements and/or changes on this website at any time.

comotrip does not warrant that the functions contained in this site will be uninterrupted or error free, that defects will be corrected, or that this site or the servers that make it available are free of viruses or other harmful components but shall endeavor to ensure your fullest satisfaction.

comotrip does not warrant or make any representations regarding the use of or the result of the use of the material on the site in terms of their correctness, accuracy, reliability, or otherwise, insofar as such material is derived from other service providers such as hotel owners and tour operators.

You acknowledge that this Website is provided only on the basis set out in these terms and conditions. Your uninterrupted access or use of this Website on this basis may be prevented by certain factors outside our reasonable control including, without limitation, unavailability, inoperability or interruption of the Internet or other telecommunications services or as a result of any maintenance or other service work carried out on this Website. comotrip does not accept any responsibility and will not be liable for any loss or damage whatsoever arising out of or in connection with any ability/inability to access or to use the Site.

You also acknowledge that through this Site, comotrip merely provides intermediary services in order to facilitate highest quality services to you. comotrip is not the last–mile service provider to you and therefore, comotrip shall not be or deemed to be responsible for any lack or deficiency of services provided by any person (travel/tour operator, hotel, facility or similar agency) you shall engage or hire or appoint pursuant to or resulting from, the material available on this Site. comotrip, comotrip Affiliates, and their respective suppliers hereby disclaim all warranties and conditions with regard to this information, software, products, and services, including all implied warranties and conditions of merchantability, satisfactory quality, fitness for a particular purpose, title, and non–infringement.

comotrip will not be liable to you or to any other person for any direct, indirect, incidental, punitive or consequential loss, damage, cost or expense of any kind whatsoever and howsoever caused from out of your usage of this Site. In no event shall comotrip, comotrip Affiliates, and their respective suppliers be liable for any direct, indirect, punitive, incidental, special, or consequential damages arising out of, or in any way connected with, your access to, display of or use of this website or with the delay or inability to access, display or use this website (including, but not limited to, your reliance upon opinions appearing on this web site; any computer viruses, information, software, linked sites, products, and services obtained through this website; or otherwise arising out of the access to, display of or use of this website) whether based on a theory of negligence, contract, tort, strict liability, or otherwise, and even if the comotrip group companies, the comotrip Affiliates and their respective suppliers have been advised of the possibility of such damages.

You agree to defend and indemnify comotrip, comotrip Affiliates, and their respective suppliers and any of their officers, directors, employees and agents from and against any claims, causes of action, demands, recoveries, losses, damages, fines, penalties or other costs or expenses of any kind or nature including but not limited to reasonable legal and accounting fees, brought by third parties as a result of: (a) your breach of this Agreement or the documents referenced herein; or (b) your violation of any law or the rights of a third party

Availability

The products and services displayed on the Site may not be available for purchase in your particular country or locality. The reference to such products and services on the Site does not imply or warrant that these products or services will be available at any time in your particular geographical location. You should check with your local comotrip authorized representative for the availability of specific products and services in your area.

Terms and Conditions of Use

comotrip may add to, change or remove any part of these Terms and Conditions of Use at any time, without notice. Any changes to these Terms and Conditions of Use or any terms posted on this Site apply as soon as they are posted. By continuing to use this Site after any changes are posted, you are indicating your acceptance of those changes.

comotrip may add, change, discontinue, remove or suspend any other Content posted on this Site, including features and specifications of products described or depicted on the Site, temporarily or permanently, at any time, without notice and without liability.

comotrip reserves the right to undertake all necessary steps to ensure that the security, safety and integrity of comotrip systems as well as its client’s interests are and remain, well–protected.

Towards this end, comotrip may take various steps to verify and confirm the authenticity, enforceability and validity of orders placed by you. If comotrip, in its sole and exclusive discretion, concludes that the said orders are not or do not reasonably appear to be, authentic, enforceable or valid, then comotrip may cancel the said orders at any time up to 5 hours before the scheduled time of departure of the relevant flight or 5 hours before the expected date of visit to any property booked through comotrip.

Usage of collected information

The information collected by us may be used for the following

Communications - We may update you about new services and other information from time to time. To unsubscribe to these updates, just inform us.

Processing Payments – When you purchase online, the required information is sent to the relevant financial institution.

Legal Requirements – comotrip reserves the right to disclose your personal information as necessary to: (1) comply with the law or comply with legal process served on comotrip; (2) protect and defend the rights or property of comotrip; (3) protect the personal safety of other comotrip websites’ users or the public; or (4) to ensure compliance with our Terms & Conditions. comotrip cooperates with law enforcement and other third parties to enforce laws, intellectual property, and other rights, and we reserve the right to report any information related to suspicion of illegal activity to law enforcement for prosecution.

Business Transfer

The user information database of this website may be shared in case of mergers, acquisition, sale, insolvency, bankruptcy or as a part of business asset transfer by comotrip.

Comotrip Policy

comotrip.com will NOT deal or provide any services or products to any of OFAC sanctions countries in compliance with the law of UNITED STATES OF AMERICA.

State of Delaware - USA is our company’s country of domicile.

We accept payments online using Visa and MasterCard credit/debit card in the (Currency required, KWD) other currencies only for your own calculation.

You should use your own Credit/Debit card against your bookings, otherwise you need provide us full details of other card holder and his acceptance.

All the refunds of any transaction’s amount against any purchase through this website would be refunded to the original mode of payment.

Delivery information such as Customer’s Name, Location, Address and Contact Number will be stored for delivery purposes. Other personal identifiable information will not be stored.

Cancellation Charges

Hotels: comotrip.com does not charge any cancellation service fee on top of the cancellation charges levied by the hotel.

Please take into your consideration that your bank or card issuer may apply a small fee for returned amount.

Cancelation policy will be applied, you can read it prior final step of reservation.

Refunds may take up 7 working days to hit your Debit / Credit Card.

General Provisions

You may travel to certain destinations which involve greater risks than others, entirely at your risk as to the cost and consequences.

comotrip requests you to consult your local authorities and evaluate travel prohibitions, warning, announcements, and advisories issued by them before booking travel to certain international destinations.

By offering for sale travel to particular international destinations, comotrip does not represent or warrant that travel to such point is advisable or without risk. comotrip does not accept liability for damages, losses, or delays that may result from improper documents for entry, exit, length of stay, or from travel to such destinations.

comotrip Affiliates and their respective suppliers are not liable for the acts, errors, omissions, representations, warranties, breaches or negligence of any air carriers, hotels or other suppliers or for any personal injuries, death, property damage, or other damages or expenses resulting there from., comotrip Affiliates and their respective suppliers have no liability and will make no refund in the event of any delay, cancellation, overbooking, strike, force majeure or other causes beyond their direct control, and they have no responsibility for any additional expense, omissions, delays, re–routing or acts of any government or authority.

comotrip
reserves its exclusive right in its sole discretion to alter, limit or discontinue the Site or any material posted herein, in any respect. comotrip shall have no obligation to take the needs of any User into consideration in connection therewith.

comotrip
reserves its right to deny on its sole discretion any user access to this Site or any portion hereof without notice.

You agree to abide by the terms and conditions of purchase imposed by any supplier with whom you elect to deal, including, but not limited to, payment of all amounts when due and with the supplier’s rules and restrictions regarding availability and use of fares, products, or services. You acknowledge that some third–party providers offering certain services and/or activities may require you to sign their liability waiver prior to participating in the service and/or activity they offer. You understand that any violation of any such supplier’s rules and restrictions may result in cancellation of your reservation(s), in your being denied access to the applicable travel product or services, in your forfeiting any monies paid for such reservation(s), and/or in comotrip debiting your account for any costs we incur as a result of such violation.

No waiver by comotrip of any provision of these Terms and Conditions shall be binding except as set forth in writing and signed by its duly authorized representative.

If any dispute arises between you and comotrip during your use of the Site or thereafter, in connection with and arising from your use or attempt to use this Site, the dispute shall be referred to arbitration. The place of arbitration shall be USA, State of Delaware.

The said arbitration proceedings shall be governed and construed in accordance with the Arbitration and Conciliation Act.

These terms and conditions are governed by and shall be construed in accordance with the laws of the USA, State of Delaware. and any dispute shall exclusively be subject to the jurisdiction of the appropriate Courts situated in USA, State of Delaware.

Payment Terms and Conditions

comotrip.com (comotrip) will never ask, share or store any Credit/Debit Card Details, Bank Login/Password or Debit Card Details over phone or email of any customer.

In case payment is flagged by our payment gateway, our team will reach out to you from support@
comotrip.com. You will have to send the front and back side of the credit card with the CVV number masked to Finance@comotrip.com.

If you receive any other e-mail purportedly from comotrip.com requesting your personal or security details, please do not respond to such E-mail. Please forward any such E-mail to Finance@comotrip.com and thereafter delete the e-mail immediately.

comotrip
.com is not liable in case the payment is done by any other mode. 

The User warrants, agrees and confirms that when he / she initiates a payment transaction and / or issues an online payment instruction and provides his / her card / bank details:

The User is fully and lawfully entitled to use such credit / debit card, bank account for such transactions.The User is authorizing debit of the nominated card / bank account for the payment of comotrip.com.

The User agrees that, to the extent required or permitted by law, comotrip.com, and/ or the Payment Service Provider(s) may also collect, use and disclose personal information in connection with security related or law enforcement investigations or in the course of cooperating with authorities or complying with legal requirements.
 

Privacy Policy

 

ComoTrip is committed to protecting the privacy of our site visitors and customers. We will not disclose information about our customers to third parties except where it is part of providing a service to you - e.g. arranging for a product to be sent to you, carrying out credit and other security checks and for the purposes of customer research and profiling or where we have your express permission to do so.

 

Your Consent

When you using or register on ComoTrip, you will have to provide a certain amount of information which will be stored in a secure environment. The data that we hold for each user is used to improve your overall experience.

We will not sell your name, address, e-mail address, credit card information or personal information to any third party, but we cannot be held responsible or held liable for the actions of third party sites from which you may have linked or been directed to the ComoTrip website.

By using or registering on ComoTrip, you agree to the terms and conditions of the website and subject yourself to the laws of the State of Delaware. In case you avail of any third-party supplies, you shall also be subjected to laws of other jurisdiction in which the ComoTrip suppliers are situated.

 

Communication & Marketing

We may share your information with ComoTrip suppliers. From time to time, we provide offers from particular suppliers (referred to as ‘ComoTrip suppliers’) who, as part of the offer, request information on ComoTrip users who purchased their package, in order to aid redemption. In these cases, we share some of your personally identifiable information with ComoTrip suppliers. However, we will only share personally identifiable information with a ComoTrip supplier if you engage in an identification activity, and then only to the ComoTrip supplier involved in that identification activity. We specifically disclaim any responsibility or liability for the actions of ComoTrip suppliers in such cases. While we inform them that they are only permitted to communicate with you for the purposes of the specific promotion with ComoTrip, we do not have any responsibility for the actions of the ComoTrip supplier, and the actions of the ComoTrip supplier are not in our control.

 

Opt out

All ComoTrip users have the option to opt-out of receiving marketing communications from us and/or selected third parties. If you do not wish to continue to receive marketing from us and/or selected third parties, you should click on the link located at the bottom of the email and follow the instructions in order to be removed from all future mailing.

 

Cookies

A cookie is a small information file that is sent to your computer, mobile or other devices when you visit a website and it will recognize your device on future visits. These types of files do a number of different jobs; such as remembering your preferences and chosen items, assisting you to improve your site experience as well as trying to ensure that the adverts or offers you see online are more relevant to you. These cookies can be divided into 4 types; each of which is outlined below.

Category 1: Strictly Necessary Cookies

These cookies are essential in order to enable the site to provide services you have asked for such as remembering your shopping bag items.

Category 2: Performance Cookies

These cookies collect anonymous information on how people use the site and the data is merged with other users to enable us to improve the performance of the site. For example, we utilize Google Analytics cookies to help us understand how customers arrive at our site, browse or use our site and highlight areas where we can improve areas such as navigation, shopping experience, and marketing campaigns. The data stored by these cookies never shows personal details from which your individual identity can be established.

Category 3: Functionality Cookies

These cookies remember choices you make such as language, package interests or currency. These can then be used to provide you with an experience more appropriate with your selections and make the visits more tailored and pleasant based on your preferences. The information is also merged with other users on an anonymous basis to enable us to improve the site performance.

Category 4: Targeting Cookies or Advertising Cookies

These cookies collect information about your browsing habits in order to make advertising relevant to you and your interests. They remember the websites you have visited and that information is shared with other parties such as advertisers

These cookies collect information about your browsing habits in order to make advertising relevant to you and your interests. They remember the websites you have visited and that information is shared with other parties such as advertisers. You can change the settings on your browser to prevent such cookies from being stored on your computer or mobile device without your explicit consent. Your browser ‘help’ section will normally provide details on how to manage the cookie settings.

 

Protecting your security

We may use personal information provided by you in order to conduct appropriate anti-fraud checks. Personal information provided by you may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information. This is done only to confirm your identity.

 

Transfers of your Information

Unfortunately, the transmission of information via the internet is not completely secure. We will do our best to protect your personal data but cannot guarantee the security of data transmitted to our site; any transmission is at your own risk. Once we have received your information, we use strict procedures and security features to try and prevent unauthorized access.

 

Disclosures of your information

We may disclose your personal information to any of our group of companies. We may also disclose your personal information to third parties:

In the event that ComoTrip sells or buys any business or assets;

If ComoTrip or substantially all of its assets are acquired by a third party, in which case personal data which we hold about our customers may be one of the transferred assets; or

If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of; or to protect the rights, property, or safety of ComoTrip, our users, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

 

Third party sites

Our site may contain links to and from the websites of our partner networks, advertisers, and other third parties. If you follow a link to any of these websites, please note that they have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

 

Checking your Details

If you wish to verify the details you have submitted to ComoTrip you may do so by contacting us via email. Our security procedures mean that we may request proof of identity before we reveal information. This proof of identity will take the form of your e-mail address and password submitted upon registration. You must, therefore, keep this information safe as you will be responsible for any action which we take in response to a request from someone using your e-mail and password. We would strongly recommend that you do not use the browser's password memory function as that would permit other people using your terminal to access your personal information.

The Website Policies and Terms & Conditions would be changed or updated occasionally to meet the requirements and standards. Therefore, the Customers must be notified about these changes as well as the Payment Gateway Provider/ Bank, such modifications will become effective on the day they are posted, and encourages you to frequently review the Privacy Policy for any modifications. All credit/debit card details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties.


 

Contacting us

If you have any questions or feedback about this statement please do not hesitate to contact a customer service member of the ComoTrip team, who will be delighted to answer any questions you may have.

Contact +1 888 987 4410 or Support@ComoTrip.com

This Privacy Policy is effective as of Nov 10, 2018